Terms & Conditions

Introduction

Welcome to the Natreve® Protein Powder, Vegan Protein Powder website at natreve.shop (the “Site”). The Site provides information about our protein powder products and allows users to purchase them online.

These Terms and Conditions (“Terms”) govern your access to and use of our Site and our online store services, including any content, functionality, products, and services offered on or through the Site, whether as a guest or a registered user.

Please read these Terms carefully before using our Site. By accessing or using any part of the Site, you agree to become bound by these Terms. If you do not agree to all the Terms, then you may not access or use the Site. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features, tools, products, or services added to the Site are also subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms by posting updates and changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Section 1 – Accessing the Site
Section 2 – Account Creation
Section 3 – Online Store Terms
Section 4 – Acceptable Use
Section 5 – User Content
Section 6 – Contributions to the Site
Section 7 – Intellectual Property Rights
Section 8 – Advertisements and Promotions
Section 9 – Links to Third Party Websites
Section 10 – Termination of Access
Section 11 – Disclaimers and Limitations of Liability
Section 12 – Indemnification
Section 13 – Dispute Resolution
Section 14 – General Terms
Section 15 – Contact Information

Section 1 – Accessing the Site

1.1 You must be at least 18 years of age to use the Site. By using the Site and agreeing to these Terms, you represent and warrant that:

You are at least 18 years of age.
You have not previously been suspended or removed from use of the Site.
Your registration and your use of the Site is in compliance with all applicable laws and regulations.

1.2 Subject to these Terms, we grant you a non-transferable, non-exclusive, revocable, limited license to access and use the Site solely for your own personal use.

1.3 Certain restricted areas of the Site may be accessible only to our registered members. You must maintain the confidentiality of any login information, passwords, or similar information necessary to access these restricted areas.

1.4 We may terminate, change, suspend, or discontinue any aspect of the Site at any time. We may impose limits or restrict your access to parts or all of the Site without notice or liability to the extent permitted under applicable laws.

1.5 We reserve the right to block or otherwise prohibit your access to the Site:

During periods of peak demand,
If we suspect you are engaging in any unauthorized or illegal activity,
If we believe you are violating these Terms or any other policies or guidelines posted on the Site,
For other reasons as we, in our sole discretion, see fit.

You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation of your access to or use of the Site.

Section 2 – Account Creation

2.1 In order to access certain features, you may be required to register on the Site and create an account (“Account”). You represent and warrant that all information provided when creating such an Account is current, complete, and accurate. You agree to promptly notify us of any changes to any information provided.

2.2 You are solely responsible for safeguarding and maintaining the confidentiality of your login credentials and any other security-related information. You agree not to disclose this information to any third party and to immediately notify us of any unauthorized use of your Account. You acknowledge that we will not be responsible for any loss or damage arising from unauthorized access or use of your Account.

2.3 You may not transfer your Account to any other person. Accounts registered by bots or other automated methods are not permitted.

2.4 You must provide a valid email address in order to complete the registration process. Any activation or verification emails will be sent to the email address you provide.

2.5 By creating an Account, you agree to receive certain communications in connection with the Site, such as service announcements or administrative messages. You understand that these communications are considered part of your Account.

2.6 You are solely responsible for your interactions with other users of the Site. We reserve the right, but have no obligation, to monitor disputes between you and other users.

2.7 We reserve the right to suspend or terminate your Account if you are found to be in violation of these Terms. We also reserve the right to block or revoke your access to and use of all or part of the Site.

Section 3 – Online Store Terms

3.1 Our online store allows you to purchase our protein powder products directly through the Site (the “Online Store”). By placing an order through the Online Store, you agree to be bound by these Terms.

3.2 Product Availability: We will make every effort to fulfill your order and provide the products you have ordered. However, items in your Shopping Cart may be or become unavailable. We may not be able to fill your order due to reasons such as product unavailability, limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit or fraud departments. We reserve the right to limit order quantities on any item. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept and process your order.

3.3 Prices: All prices posted on the Site are subject to change without notice. Price changes will not affect any orders for which payment has already been received. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized on your receipt or invoice. We aim to display accurate price information, but we cannot be held responsible for typographical errors.

3.4 Promotions: Any sweepstakes, contests, raffles, surveys, games, or similar promotions made available through the Site may be governed by specific rules that are separate from and in addition to these Terms. By participating in any such promotion, you will become subject to those rules, which may vary from the Terms set forth herein. We urge you to read the applicable rules, which will be linked from the particular activity, and to review our Privacy Policy which will govern the collection, use, and disclosure of your personal information.

3.5 Orders: When you place an order to purchase a product from us, you will receive an order confirmation e-mail with your order number and details of the items ordered. This does not indicate our acceptance of your order. We reserve the right to cancel any orders we are unable to fulfill for any reason, including reasons described in Section 3.2 above. If your method of payment is declined or your order is cancelled, we will attempt to contact you using the e-mail address, billing address, and phone number provided at the time the order was made.

3.6 Payment Processing: Payment for purchases can be made by credit card or other methods we make available. You represent and warrant that you are authorized to use any payment method provided. By submitting payment information, you represent that you are authorized to use the payment instrument.

If your payment method fails or your order is cancelled for any reason, you agree to pay the amount due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, for any unpaid amounts.

3.7 Shipping and Delivery: When you purchase products available for shipping, the shipping terms will be provided at checkout. Delivery delays may occur due to reasons such as product unavailability, inaccuracies in product or delivery information, or payment issues. We will contact you if there are any significant delays.

3.8 Returns and Refunds: Please review our Return Policy posted on the Site to learn more about your options and timeframe for returns and refunds.

3.9 User Reviews: By submitting any product review, you grant us permission to use the review in connection with the operation of our business without restriction.

Section 4 – Acceptable Use Policy

You are solely responsible for your access to and use of the Site and must comply with all applicable laws and regulations. You agree not to access or use the Site to:

Impersonate any person or entity or falsely claim an affiliation with any person or entity.
Register accounts, post content, make purchases, or access restricted content using automated methods like bots, spiders, crawlers, or scrapers.
Post, upload, transmit, share, store, or otherwise make publicly available on the Site any private or personally identifiable information without consent.
Use the Site to instigate, encourage, promote, or help others commit illegal activities or violate the rights of others.
Interfere with, damage, disable, overburden, or impair the Site.
Gain unauthorized access to the Site, Accounts registered by others, or the computers and networks connected to the Site.
Obtain, distribute, or use login credentials for the Site without our permission.
Use the Site to transmit viruses, worms, defects, malware, Trojan horses, or other items that may introduce contaminants or damage Users’ devices.
Use any data mining, robots, or similar data gathering and extraction methods in connection with the Site.
Violate any other policies, guidelines, or regulations applicable to the Site.

Failure to comply with these requirements may result in immediate suspension or termination of your access to the Site.

Section 5 – User Content

5.1 The Site may allow you and other users to create, post, store, and share content, including messages, text, images, and other materials (“User Content”). User Content includes any content posted by you or others, including feedback, suggestions, ideas, or other submissions.

5.2 You are solely responsible for any User Content you contribute, and you represent and warrant you have all rights necessary to do so. You understand that all User Content is the sole responsibility of the person who originated it.

5.3 You hereby grant us an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use, copy, modify, distribute, publish, and create derivative works from User Content you submit, in any media now known or later developed.

5.4 You agree not to post or share User Content that:

Infringes or violates the intellectual property or other rights of any third party.
Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, libelous, vulgar, obscene, pornographic, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable.
Encourages criminal conduct or provides instructional information about illegal activities.
Impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity.
Contains restricted or password-only access pages or hidden pages or images.
Contains viruses, corrupted files, or any other similar software or programs.
Harms minors in any way.
Falsely states or misrepresents your affiliation with any person or entity.

5.5 Although we have no obligation to screen, edit, or monitor User Content, we reserve the right to remove, screen, edit, or monitor any User Content posted on the Site at any time without notice and for any reason.

5.6 You are solely responsible for creating backup copies and replacing any User Content you post on the Site at your sole cost and expense.

Section 6 – Contributions to the Site

6.1 We welcome your feedback and suggestions about how to improve the Site. By transmitting any suggestions, information, material, or other content (collectively, “Contributions”) to us, you agree that such Contributions will be our sole property.

6.2 Contributions cannot contain any material that violates or infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party. Any Contributions you transmit to us will be treated as non-confidential and non-proprietary. We will have no obligations with respect to such Contributions.

6.3 We will be entitled to use any Contributions you transmit to us, without compensation to you, for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and services using such Contributions.

6.4 You agree that by transmitting Contributions, you hereby grant to us and our affiliates a worldwide, royalty-free, perpetual, irrevocable right and license to use, reproduce, modify, publish, translate, distribute, perform, and display such Contributions, including any ideas, concepts, know-how, or techniques contained therein, in any media now known or later developed, without restriction and without compensation or credit to you.

Section 7 – Intellectual Property Rights

7.1 The Site and all of its content, functionality, and services, including all text, images, marks, logos, designs, graphics, and interfaces, are owned by us or our licensors. They are protected by copyright, trademark, patent, trade secret, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7.2 You agree not to copy, reproduce, distribute, modify, display, publish, license, create derivative works from, offer for sale, or use any materials or content available on the Site. Copying or downloading content from the Site for anything other than your own personal, non-commercial use is expressly prohibited without our prior permission.

7.3 If you believe your intellectual property rights have been violated by the Site or by any third party, please notify our Agent listed in Section 15. We will promptly review your claim and take appropriate action.

Section 8 – Advertisements and Promotions

8.1 The Site may contain advertisements and promotions from us and third parties. Your interactions with advertisers and merchants found on or through the Site are solely between you and the advertiser or merchant. You agree that we will not be responsible or liable for any loss or damage of any sort arising from these dealings or the presence of such advertisers or merchants on the Site.

8.2 Third party advertisements and promotions that appear on the Site are not endorsements or recommendations from us. We make no representations or warranties about the safety, reliability, quality, or any other characteristic of the goods or services offered by third parties. We have no control over the accuracy of information provided by third parties and accept no responsibility for reviewing, verifying, or validating any claims made in third party advertisements or promotions.

8.3 We are not responsible for any damage or loss caused by your reliance on information in any third party advertisements or promotions. Any dealings with third parties advertised or promoted on the Site are solely between you and the third party. Therefore, you acknowledge and agree that you must exercise caution, common sense, and safety when using third party advertisements and promotions.

Section 9 – Links to Third Party Websites

The Site may contain links and interactive functionality interacting with third party websites and services. Any third party website may have its own terms and conditions for which we are not responsible. It is your responsibility to carefully review the policies and terms of third party websites before using them. You understand that the linked third party sites are not under our control and we are not responsible or liable for the availability, security, content, or policies of such sites. Links to third party websites do not imply our endorsement of such websites or any association with their owners or operators. You acknowledge sole responsibility for and assume all risk arising from your use of any third party websites or services.

Section 10 – Termination of Access

10.1 If you violate these Terms, we reserve the right to revoke your access to the Site with or without notice and without liability to you or any third party. We may terminate your Account and delete any data associated with your use of the Site.

10.2 If your Account remains inactive for over one year, we reserve the right to deactivate your Account without notice. We will attempt to provide you with notice via the email address associated with your Account before deleting any data associated with your Account.

10.3 You may terminate your Account and stop using the Site at any time by contacting us at [email protected]. Please be aware that certain records, like archived orders or product reviews, will remain in our databases after Account termination.

Section 11 – Disclaimers and Limitations of Liability

11.1 YOUR ACCESS TO AND USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURES OR PARTS THEREOF AT ANY TIME.

11.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AS TO THE SITE, INCLUDING ALL SITE CONTENT AND FUNCTIONS. WE MAKE NO WARRANTY OR REPRESENTATION REGARDING THE SITE’S ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, QUALITY, STABILITY, SUITABILITY, OR AVAILABILITY.

11.3 YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THE SITE OR SERVICES PROVIDED ON THE SITE. WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR ANY LOSS OF PROFIT, REVENUE, DATA, OR GOODWILL. THIS APPLIES REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH LIABILITY IS ASSERTED AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.4 IN NO EVENT WILL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS RELATING TO THE SITE OR THESE TERMS EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT PAID BY YOU TO ACCESS OR USE THE SITE DURING THE PREVIOUS SIX (6) MONTHS.

11.5 APPLICABLE LAW MAY NOT ALLOW CERTAIN LIMITATIONS SET FORTH IN THESE TERMS. ONLY LIMITATIONS THAT ARE LAWFUL IN AN APPLICABLE JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Section 12 – Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, liabilities, and all costs and expenses of defense, including attorneys’ fees, arising directly or indirectly out of or related to your breach of these Terms or your activities in connection with the Site.

Section 13 – Dispute Resolution

13.1 These Terms are governed by and will be construed according to the laws of the State of Delaware, United States of America, without regard to its conflicts of law provisions.

13.2 You agree to submit to the personal jurisdiction of the state and federal courts located in New Castle County, Delaware for any actions related to your access, use, or purchase of products or services from the Site. You agree to waive any jurisdictional or venue defenses available to you.

13.3 Any dispute arising out of or related to these Terms or your use of the Site must be brought in an arbitration proceeding under the then-current rules and auspices of the American Arbitration Association. The arbitration will be conducted before a single arbitrator selected pursuant to the applicable rules. The arbitration will be held in Wilmington, Delaware unless you and we both agree to an alternative location.

13.4 All claims, judgments, and awards will be limited to actual out-of-pocket costs incurred, including costs associated with entering the arbitration. You may not obtain an award for attorneys’ fees or any other costs. All proceedings related to arbitration will be kept confidential, except to the minimum extent necessary to enforce the award. The award of the arbitrator will be binding and may be entered as a judgment in a court of competent jurisdiction.

13.5 If any provision of these Terms is found unenforceable, that provision will be severed from these Terms while the remaining provisions continue in full force and effect. The waiver of any breach or default under these Terms will not constitute a waiver of any other or subsequent breach or default. No waiver will be valid unless made in writing and signed by an authorized representative of the waiving party. No failure or delay by us in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof. Nor shall any single or partial exercise thereof preclude any other or further exercise of any right, power, or privilege under these Terms.

Section 14 – General Terms

14.1 We reserve the right to modify these Terms from time to time. Updated versions of the Terms will be posted on the Site with their effective date. You are responsible for reviewing and becoming familiar with any modifications. Your continued use of the Site following the effective date of modifications constitutes your acceptance of the modified Terms.

14.2 These Terms constitute the entire agreement between you and us regarding their subject matter and supersede all prior promises, agreements, discussions, or representations between us.

14.3 Our rights under these Terms may be exercised as often as necessary and are cumulative and not exclusive of any rights or remedies otherwise available to us at law or in equity. Our failure to enforce any term or condition of these Terms will not constitute a waiver of that provision or any other.

14.4 You may not assign any rights or obligations under these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms.

14.5 The intended meanings of these Terms will control over any unintended ambiguities. If any part of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, that provision will be severed and the rest of these Terms will remain in full force and effect.

14.6 Any notices or communications permitted or required under these Terms will be provided to us by contacting us as described in Section 15. We may provide notice to you by delivering it to the contact details you provide us when placing an order, requesting information, or creating an Account, or by posting the notice on the Site. Notices will be considered received upon personal delivery, 3 days after mailing, or 24 hours after e-mailing or posting on the Site.

14.7 These Terms govern your access to and use of the Site and any products or services provided through the Site. Additional terms and conditions may apply to purchases of goods or services and subsequent use. If there is any conflict between these Terms and any additional terms applicable for specific site functionality or products and services available through the Site, the additional terms will control.

Section 15 – Contact Information

Please contact us with any questions or concerns regarding these Terms and Conditions:

Email: [email protected]
Phone: 800-123-4567